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SAM Quiz

Implementing SAM, with its integrated set of policies, processes, people and tools dedicated to discovery and management of an organisation’s software holdings, is necessary so an organisation can optimise its IT assets.

To determine at what stage of the Microsoft Infrastructure Optimisation model your business currently resides, answer the following ten key ISO SAM Standard (19770-1) competency questions:

 

1.    SAM Throughout Organisation:

How has software asset management (with documented procedures, roles, responsibilities and executive sponsorship) been implemented in each infrastructure group?

2.    SAM Improvement Plan:

Does your organisation have an approved SAM improvement plan?

3.    Hardware and Software Inventory:

What percentage of user PCs and servers are included in a centralised software inventory/ CMDB (configuration management database); which is populated by a software tracking tool?

4.    Accuracy of Inventory:

How often do you reconcile software inventories with other sources to verify accuracy of assumed license metrics (for example, user counts based on HR employee records)?

5.    License Entitlement Records:

What percentage of procured software licenses are recorded in a license entitlement inventory (a central repository/tracking of all licenses owned and/or previously acquired)?

6.    Periodic Evaluation:

How often do you reconcile software deployments (usage) to software entitlements (purchases)? Software entitlements are software licenses owned or previously acquired.

7.    Operations Management Interfaces:

How do the various Operations Management functions (contracts, financial fixed assets, service support, security, networking) use software and hardware inventories in their daily roles?

8.    Acquisition Process:

What percentage of total software purchases in your organisation are made through or are controlled and tracked by centralised procurement?

9.    Deployment Process:

What percentage of total software deployed across organisation’s PCs and servers (considering all operating systems) is installed through centralised sources or through a controlled distribution environment?

10.    Retirement Process

What percentage of retired hardware assets are tracked in a way to enable the software on them to be reused?

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